Q1: How to install and use the embroidery machine
A1: We have the English teaching manual and videos;All the videos about every step of machine Disassembly, assembly, operation will be sent to our customers
Q2: What if I don't have export experience
A2:We have reliable forwarder agent which can ship items to you by sea/air/Express to your doorstep. Any way, we will help you choose the most suitable shipping service
Q3:Can you provide the free shipping to sea port
A3:Yes, we provide the free shipping to your convenient sea port. If you have agent in China, we can also ship it to them for free
Q4: How is your technical support
A4: We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime, our engineer will also go to oversea help our customers if necessary
Q5: How can I make sure it's a secure transaction
A5: Alibaba can protect buyers' interest, all of our transaction will go through alibaba platform. As you do the payment, the money will go directly to Alibaba bank account. After we send your the items and you comfirm the detailed information, Alibaba will release us the money
Q6: Can you get the the machine customized for us
A6: Of course, brand name, machine color, designed unique patterns available for customization
Q7:How to become your agent
A7:Contact us through Alibaba, we will give you the best price and look forward to your greetings